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| Customer Service |
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Ace Furniture Soft customer service module has been designed to handle all types of customer service issues from point of initial contact all through way through to resolution. This module provide support to customer service representatives, whose responsibility it is to deal with customers who raise issues or problems, and help to resolve them. |
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| Features Includes: |
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Initial Ticket Creation |
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Recording of all interactions with users |
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Return & Exchange Authorization |
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Issue Tracing & History |
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